ResortTribe checks availability in real time against confirmed reservations. When a guest searches dates, only sites that are genuinely open for the full stay are offered, which prevents double-bookings.
What affects whether a site shows as available
- Existing confirmed reservations that overlap the requested dates
- Whether the site is marked active and bookable in the admin panel
- Maximum occupancy and the party size the guest entered
- Any maintenance hold placed on the site by your staff
Because availability updates the moment a booking is confirmed or cancelled, the calendar your staff sees always matches what guests see online.
If a site should not be booked, mark it inactive or add a maintenance hold rather than deleting it, so its reservation history stays intact.